Privacy Policy
1. Information We Collect
We collect the following types of information to provide and improve our services:
A. Personal Information
When you register or use our app, we may collect:
- Full name
- Email address
- Phone number
- Country Of Stay
- Nationality
- City of Stay
- Place of Birth
- Blood type
- Date of birth
- Gender
- Medical history relevant to blood donation (e.g., last donation date)
B. Location Data
With your consent, we collect real-time location data to:
- Help match nearby donors and recipients
- Direct users to nearby blood banks or hospitals
C. Health-Related Information
To ensure safe and suitable blood donation, we may collect:
- History of diseases
- Last donation date
- Any other relevant health questionnaire data
⚠️ We treat all health-related data with strict confidentiality and enhanced protection.
D. Usage Data
We may collect data about how you interact with the app, including:
- Time spent on app features
- Search terms
- Clickstream data
- App crash logs and diagnostic data
E. Device Information
We may collect:
- Device type and model
- Operating system
- App version
- IP address
2. How We Use Your Information
Your data is used to:
- Register and manage your account
- Match donors with recipients based on compatibility and location
- Notify users about urgent blood needs
- Provide reminders for blood donation eligibility
- Contact you for follow-ups, app updates, or health checks
- Analyze usage trends and improve app experience
- Comply with legal or medical obligations
3. Legal Basis for Processing
We process your information based on:
- Your consent
- Legitimate interest in saving lives and improving healthcare access
- Compliance with legal obligations
- Public interest in public health and emergency services
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data only in the following cases:
- With verified hospitals and blood banks for donation and transfusion coordination
- With emergency services in case of critical need
- With third-party service providers (e.g., hosting services, SMS/email providers) under confidentiality agreements
- To comply with legal obligations, law enforcement, or public health authorities
5. Data Retention
We retain your data:
- As long as your account is active
- As required to fulfill our legal, medical, or business obligations
You may request data deletion anytime (see “Your Rights”).
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to correct or update your data
- Right to request data deletion
- Right to withdraw consent
- Right to object to data processing
- Right to data portability
To exercise these rights, contact us at [Insert Support Email].
7. Data Security
We implement industry-standard security measures including:
- End-to-end data encryption
- Secure user authentication
- Role-based access control
- Secure cloud infrastructure
Despite our best efforts, no system is 100% secure. Please use strong passwords and keep your account information safe.
8. Children’s Privacy
This app is not intended for users under the age of 13. We do not knowingly collect information from minors. If we discover such data, we will delete it promptly.
9. Third-Party Links
The app may contain links to third-party websites (e.g., hospital websites). We are not responsible for their privacy practices and encourage you to read their policies.
10. Changes to this Privacy Policy
We may update this policy from time to time. We will notify users via the app or email about significant changes. Continued use after updates constitutes acceptance.